Privacy Notice

Privacy, data processing and user rights

This notice explains what data may be processed when you use ContGPT and ContGPT Agent, why that data is used, how it may be shared and what rights you may have as a user.

1. Scope of this notice

This notice applies to the public website, the workspace, payment flows, queue operations, content generation features, publishing workflows, connected integrations and support interactions offered under the ContGPT brand.

It covers users who create accounts, sign in, purchase credits, connect WordPress or other third-party services, submit support requests or otherwise interact with the service.

2. Categories of data we may process

The categories of data we may process include your name, email address, account credentials, session and security events, payment transaction records, credit balance and usage history, queue and content-production records, connected-site domain names and integration settings, technical logs, IP address, browser and device information and support communications.

When you connect a publishing target, the service may also process the authentication details, connection status and metadata necessary to verify that integration and perform the requested action.

3. Why we process data

We may process data to create and secure accounts, authenticate users, operate credit balances, run content and publish queues, deliver outputs to connected sites, troubleshoot failures, prevent abuse, support billing and payments, answer support requests and improve product reliability.

We may also maintain limited technical records to review system health, failed publications, suspicious activity, delivery status and product security issues.

4. Legal bases

Processing may be based on the need to form or perform a contract, comply with legal obligations, protect the service and its users, pursue legitimate interests such as security and fraud prevention, or other lawful grounds recognized by applicable law.

Where a specific activity requires express consent, that activity should be handled through a separate notice or consent flow.

5. Third-party services and disclosures

ContGPT may work with payment providers, email vendors, infrastructure hosts, security services, AI model providers and the external publishing targets that you choose to connect.

Access to or disclosure of data is limited to what is reasonably necessary to provide the requested feature, run the service or protect the platform. Any service you connect may also be governed by that third party?s own privacy and security terms.

6. Retention and security

Data may be retained for as long as reasonably necessary to provide the service, keep records, investigate security issues, support dispute resolution and comply with legal obligations. After that point, deletion, anonymization or access restriction processes may be applied.

We may use session controls, access restrictions, rate limiting, logging, backups and other technical or organizational measures to reduce unauthorized access, loss or misuse. No internet-based system can be promised as completely risk-free.

7. Your responsibilities

You are responsible for protecting your email account, password, verification codes, application passwords and connected-site credentials. If those are not handled securely, the related risk may shift to the user side of the workflow.

You should not connect sites, domains or services that you do not own or are not clearly authorized to manage.

8. Your rights

Depending on applicable law, you may have rights to request access, learn whether data is being processed, request correction, request deletion, object to certain processing, request restriction, learn about transfers or exercise other rights granted by data protection law.

To protect account security, additional information may be requested before a data-rights request is fulfilled.

9. Cookies, sessions and logs

The site and workspace may use cookies, sessions or similar client-side technologies to keep users signed in, remember interface preferences, protect against abuse, support performance and maintain security.

Where additional notice is legally or operationally appropriate, those technologies may also be described through separate product messaging.

10. Updates to this notice

This notice may be updated when the product, integrations, payment flow or legal obligations change. The current version published on this page is the one that applies going forward.

Continuing to use the service after an update means you have had the opportunity to review the current notice, except where a stricter legal requirement applies.

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